Intruduction
At Cloud Giving Manager, we value your privacy and are committed to protecting your personal and organizational information.
This Privacy Policy explains how we collect, use, and safeguard data when you interact with our website, platform, or services related to donation management, event fundraising, recurring giving, and nonprofit CRM solutions.
By using our website or platform, you consent to the practices described in this policy.
Information We Collect
We collect only the information necessary to provide secure, reliable, and personalized services to nonprofits and their donors. This may include:
- Name, email address, and contact information
- Organization name, role, and user credentials
- Donation, transaction, and payment details for processing and reporting
- Information submitted through forms, support requests, or onboarding interactions
- Technical data such as IP address, browser type, and site activity (via cookies and analytics tools)
All data is collected lawfully and used strictly for operational, communication, and platform improvement purposes.
How We Use Your Information
We use collected information to:
- Deliver and maintain donation, CRM, and reporting services
- Process secure payments and generate compliant receipts
- Respond to inquiries, support requests, and feedback
- Communicate updates, educational resources, or new features (if subscribed)
- Improve platform performance, functionality, and user experience
- Ensure account security and prevent unauthorized access
Cloud Giving Manager does not sell, rent, or share personal data for advertising or unrelated marketing purposes.
Data Protection & Security
We apply strong administrative, technical, and physical safeguards to protect all data.
These include SSL encryption, secure servers, access controls, and compliance with PCI-DSS and data protection standards.
All personal, donor, and organizational information is processed securely to prevent loss, misuse, or unauthorized access.
Third-Party Access
We may share limited data with trusted third-party partners—such as payment processors, hosting providers, analytics tools, or accounting integrations—solely for service delivery.
All partners are required to maintain confidentiality and comply with applicable data protection laws.
Cloud Giving Manager never discloses client or donor information to unauthorized entities.
Cookies & Tracking
Our website uses cookies to optimize functionality, improve navigation, and analyze usage trends.
Cookies are small text files stored on your device. You may disable them in your browser settings, but certain features—such as secure login or demo requests—may not function properly without them.
For details, see our Use of Cookies policy.
Your Rights
You have the right to:
- Access and request a copy of your personal data
- Correct or update inaccurate information
- Request deletion of data where legally permissible
- Withdraw consent for marketing or data processing activities
To exercise these rights, please contact our privacy team using the details below.
Policy Updates
We may update this Privacy Policy from time to time to reflect new features, legal requirements, or data protection standards.
Any changes will be posted on this page with an updated effective date.
Contact Information
For privacy-related inquiries or data access requests, please contact:
Email: [email protected]