Terms of Service
Welcome to Cloud Giving Manager
Welcome to Cloud Giving Manager. By accessing or using our website, platform, or professional services, you agree to comply with and be bound by these Terms of Service.
These Terms govern your use of our software, tools, and resources related to donation management, recurring giving, event fundraising, donor CRM, and nonprofit payment processing.
If you do not agree to these Terms, please discontinue use of our website and services immediately.
Acceptance of Terms
By creating an account, submitting an inquiry, or using any feature of the Cloud Giving Manager platform, you acknowledge that you have read, understood, and agreed to these Terms.
These Terms form a legally binding agreement between you (“the Organization” or “Client”) and Cloud Giving Manager regarding your use of our website, platform, and related services.
Scope and Use of Services
Cloud Giving Manager provides donation processing, event ticketing, donor CRM, and automation tools designed for nonprofit organizations, charities, and fundraising teams.
You agree to use the platform solely for lawful purposes related to fundraising and donor engagement.
Unauthorized activities such as copying proprietary materials, reverse-engineering, disrupting service functionality, or attempting to gain unauthorized access to accounts or systems are strictly prohibited.
Service Engagement and Payment
- Access to premium features, custom integrations, or managed implementation services may require a written proposal, service agreement, or electronic acceptance.
- Pricing, timelines, and deliverables will be defined prior to activation.
- Payment terms must be followed as outlined in your agreement.
- Failure to remit payment may result in account suspension or termination.
- Additional fees may apply for data migration, custom reporting, or advanced configuration.
Cancellations and Refunds
Cancellations must be submitted in writing within the timeframe specified in your agreement or onboarding confirmation.
Once setup, migration, or implementation work has begun, refunds are generally not available due to the allocation of dedicated technical and onboarding resources.
Any partial refunds, if applicable, will be reviewed case-by-case under the terms of your contract.
Limitation of Liability
While Cloud Giving Manager strives to ensure secure, reliable, and uninterrupted service, we do not guarantee that all features or integrations will be error-free at all times.
Our platform depends on third-party payment processors and data providers; therefore, Cloud Giving Manager is not responsible for issues or inaccuracies arising from external systems.
In no event shall Cloud Giving Manager be liable for indirect, incidental, or consequential damages resulting from the use—or inability to use—our website or software.
All reports and analytics are provided for informational purposes to support your nonprofit’s internal operations.
Intellectual Property Rights
All platform content, software, design elements, and documentation are the exclusive property of Cloud Giving Manager and protected under applicable copyright and trademark laws.
Organizations are granted a limited, non-transferable right to use the platform and its materials for internal fundraising operations only.
No part of CloudGivingManager.com or its resources may be reproduced, distributed, or modified without written consent.
Confidentiality
Both Cloud Giving Manager and the Client agree to maintain confidentiality regarding all non-public data shared during service engagement.
Sensitive donor, financial, or operational information will not be disclosed to third parties except as required for service delivery, legal compliance, or under mutual confidentiality agreements.
Privacy Policy
Your use of this website and platform is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your organization’s and donors’ personal data.
Amendments
Cloud Giving Manager may update or modify these Terms periodically to reflect changes in technology, services, or legal requirements.
Revised Terms will be posted on this page, and continued use of the platform indicates acceptance of the latest version.
Contact Information
For any questions regarding these Terms of Service or our platform, please contact us:
Email: [email protected]